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HOT CAREER TIP: Managing Tricky Workers
You are the immediate supervisor in a small department where some of the employee are undermining your authority in ways so subtle that it is not considered a labour relations issue. What can you do?

Below are few tips on how to handle such situations;

* IGNORE the shrugged shoulder or raised eyebrow when you give an order, instead, call a general meeting and say you would like open communication-you can then repeat your order.

* Cope with constant late comers who blame public transport by negotiating time they can work in to make up for the lost hours.

* Handle people who never deliver on time {and blame everyone else} by insisting that they take responsibility for their performance.

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